Terms of Service
These Terms of Service (“Terms”) govern your use of ACTIQO (the “Service”), including the ACTIQO website and mobile apps. By creating an account or using the Service, you agree to these Terms. Please read them carefully.
Who can use ACTIQO
ACTIQO is built for parents and guardians to organize and understand their children’s activities. You must be 18 years or older to create an account. Children do not have accounts; a child in ACTIQO is a profile that you, as the account holder, create and manage. By adding a child, you confirm that you are that child’s parent or legal guardian. You are responsible for keeping your sign-in credentials secure and for the activity that happens under your account.
Your information and the permission you give ACTIQO
You own the information you add to ACTIQO — your family details, child profiles, activities, sessions, Check-Ins, costs, notes, reflections, and Highlights. ACTIQO does not claim ownership of your family’s information.
So that we can run the Service for you, you give ACTIQO permission to host, store, process, analyze, organize, and transform that information; to transmit it to the service providers that help us operate ACTIQO (as described in our Privacy Policy); to secure it, prevent abuse, and troubleshoot problems; to provide AI-assisted features; to perform the analytics described in our Privacy Policy; and to improve and develop the Service. This permission lasts for as long as your information is in ACTIQO and, after deletion, only to the extent described under “Aggregated and de-identified information” and in the retention section of our Privacy Policy.
Aggregated and de-identified information
ACTIQO may create aggregated or de-identified information from how the Service is used and from family-activity information, once it can no longer reasonably identify you, your child, or your household. We may use that information, where legally permitted, to improve the Service, build and refine recommendations, create benchmarks, conduct research and analytics, develop new functionality, and plan our business, and we may keep it after your account is deleted. ACTIQO does not intentionally re-identify information that has been properly de-identified.
ACTIQO’s technology
The ACTIQO platform — its software, designs, workflows, algorithms, models, methodologies, scoring and recommendation systems, aggregate benchmarks, technology, and documentation — belongs to ACTIQO and is protected by applicable intellectual property laws. Nothing in these Terms transfers that technology to you. This section does not change your ownership of the information you add to ACTIQO.
Acceptable use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to access other users’ accounts or data
- Interfere with or disrupt the Service, or attempt to bypass its security or usage limits
- Enter information about a child you are not the parent or legal guardian of
- Misuse invitations, sharing links, or messaging features
Text messages
ACTIQO can send you a text message after a session so you can record a Check-In by replying, without opening the app. Texts are only sent if you verify your phone number and turn Check-In texts on. Message frequency depends on your family’s schedule. Message and data rates may apply. Reply STOP at any time to stop all texts, or HELP for help. Consent to texts is not a condition of using ACTIQO.
Access, plans, and pricing
ACTIQO is currently available to you in full at no charge. That availability is not a promise that ACTIQO will remain free forever. Subject to applicable law and to the rules of the app stores where ACTIQO is distributed, we may in the future introduce paid subscriptions, plans or tiers, premium capabilities, usage limits, add-ons, trials, promotions, or other packaging, and features that are free today may later be limited, moved into a paid plan, repackaged, replaced, or discontinued.
You will not be charged unless you have agreed to the applicable purchase or subscription terms. Before you buy, ACTIQO will show the applicable price, billing period, renewal terms, and how to cancel. Purchases made through the Apple App Store or Google Play are billed and refunded by Apple or Google under their terms, and are managed in your App Store or Google Play settings. If you have an existing billing relationship with ACTIQO, you can manage it from Settings.
Changes to the Service
ACTIQO is evolving. Subject to applicable law, we may add, modify, rename, replace, limit, suspend, or discontinue features, integrations, and other parts of the Service, and we may change eligibility or usage limits. The availability of a feature today is not a promise that it will always be available.
AI-assisted features and informational content
Some parts of ACTIQO, such as Insights, summaries, and suggestions, are generated with the help of AI and from the information your family records. They are informational, can be incomplete or wrong, and are not medical, financial, educational, or other professional advice. Decisions about your family are yours.
Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, to the extent permitted by law. We do not guarantee that the Service will be uninterrupted or error-free, or that any schedule, drive-time, cost, or recommendation is accurate.
Limitation of liability
To the extent permitted by law, ACTIQO shall not be liable for indirect, incidental, or consequential damages arising from your use of the Service.
Ending your account
You can stop using ACTIQO at any time. From Settings you can export your data or delete your account. What happens to your information when you delete your account, and how long we keep limited records, is described in the retention section of our Privacy Policy. We may suspend or close accounts that violate these Terms.
Changes to these Terms
We may update these Terms as ACTIQO, the law, our service providers, or our business model change. When we do, we will post the updated Terms here with a new “Last updated” date. For material changes, we will also tell you by email before they take effect where reasonably possible, and we will give you the notice the law requires. Continuing to use ACTIQO after an update takes effect means you accept the updated Terms, where the law allows.
Privacy
Your use of the Service is also governed by our Privacy Policy, which explains what information ACTIQO collects and how it is used, shared, kept, and deleted. We do not sell your family’s information and we do not share it with advertisers.
Contact
Questions about these Terms? privacy@actiqo.app